Mission outreach is a founding principle of St. Luke's Hospital, which had its beginnings February 28, 1866. We celebrate Founders' Day to remember our heritage and to honor our founders, whose vision we continue to live out each day. We remember and reaffirm our mission, which is the foundation undergirding our service in and to the community.
St. Luke's lives out its ministry of healing by dedicating itself to improving the health of the community through the wide array of services it makes available to the St. Louis metropolitan area. Our mission commitment includes the vital areas of Community Outreach, Community Health, Community Health Information & Education, and Community Services, just to name a few.
In addition to the regular services we provide, as a not-for-profit organization, St. Luke's continues to provide much needed charitable care to people throughout the St. Louis area. We support a wide variety of community causes and outreach efforts, both externally and internally, from sponsoring free clinics and screenings for the underserved, to making available an employee crisis fund which serves those in need. These important endeavors embrace a common thread congruent with our mission statement: providing services for those who may otherwise go without.
St. Luke's Hospital Mission Statement Faithful to our Episcopal-Presbyterian heritage, and its ministry of healing, St. Luke's Hospital is dedicated to improving the health of the community.
Using talents and resources responsibly, our medical staff, employees and volunteers provide care for the whole person with compassion, professional excellence, and respect for each other and those we serve.
The following programs and services paint a detailed picture of St. Luke's dedication to improving the health of the community in body, mind, and spirit through the wide array of services it makes available to all.
Mission Outreach Committee
The Mission Outreach Committee is comprised of a group of employees who give their time and talents to live out our mission commitment to improve the health of the community.
The Mission Outreach Committee sponsors three drives a year to benefit St. Luke's Pediatric Care Center and/or the community-at-large.
In summer the Committee sponsors a canned food drive to benefit area food pantries, in fall a back to school drive where employees donate school items for children at the Pediatric Care Center, and in winter a winter warm-up drive where new and gently-used coats and outerwear are collected for the Pediatric Care Center and area charitable organizations. In 2008, our employees donated over 1,400 pounds of food to help feed the hungry in our community.
Financial Assistance
St. Luke's Hospital is proud of our mission to provide care to patients regardless of their ability to pay. Financial assistance is provided to all patients with an identified need. St. Luke's Hospital reaches out to self-pay and underinsured patients in a number of ways, including raising awareness of Medicaid health insurance and the Hospital's Self-Pay Plan for patients. By assisting our patients with the Medicaid application process, St. Luke's helps patients obtain the benefits for which they qualify.
St. Luke's provided more than $12.2 million in charity care to the community in fiscal year 2008.
Self-Pay Plan
St. Luke's is committed to working with patients who do not have private insurance and who do not qualify for Medicaid, offering self-pay discounts in line with those that have been negotiated with private insurance companies. In addition, patients may be eligible for a "Prompt Pay" Discount.
Charity Care Information
Financial assistance may be available for patients, depending on income, assets, family size and medical needs. Eligibility is based on Federal Poverty Guidelines. Assistance may be available in form of free services or reduced rates.
The Episcopal-Presbyterian Medical Charitable Trust
The Episcopal-Presbyterian Medical Charitable Trust is a nonprofit, grant-making foundation established twenty years ago as a joint healthcare mission of the Episcopal Church, the Presbyterian Church U.S.A., and St. Luke's Hospital. The Trust has made in excess of $5 million in grants to nonprofit healthcare organizations serving the needs of our region's most vulnerable residents.
The Trust's Board of Directors includes members of the Episcopal Diocese of Missouri, the Presbytery of Giddings-Lovejoy of the Presbyterian Church U.S.A., and two representatives of St. Luke's Hospital. Most recently, the Board made a significant leadership investment of $950,000 in four grants under an initiative entitled "Responding to A Crisis of Care." This initiative played a key role in advancing the St. Louis Regional Health Commission's effort to stabilize the healthcare safety net in St. Louis.
The Trust is also currently partnering directly with St. Luke's Hospital through a $75,000 grant to enable the Hospital to expand the scope of healthcare services made available to the parents and relatives of the children being served at St. Luke's Pediatric Care Center in North St. Louis.
Mission Outreach
St. Luke's employees are consistently generous with their time and treasure, donating items to various drives throughout the year. In 2008, our employees donated more than $30,000 for the American Heart Association. St. Luke's also exceeded its goal of $97,000 for the United Way campaign. The hospital community recognizes that living its mission means improving the health and well-being of our community-in whatever form that might take.
Directors' Community Service Projects
Honoring St. Luke's commitment to improve the health of the community, the administrators and directors of St. Luke's Hospital developed and implemented service projects to benefit the local community. The main goal of this project was to use St. Luke's collective talents and resources to give back to the community.
The directors' groups served diverse local organizations. These included a homeless shelter, free meal programs, and a cooperative ministry service, all of which serve the St. Louis Metropolitan area. Other directors volunteered at a grief support service for children and teens, a skilled nursing facility, and sponsored a blood drive to support our troops.
Many continue to serve these and other organizations by contributing their ongoing time, talent, and resources.
Holiday Giving Program
St. Luke's annual program is designed to help patients and their families who are in need through donated gifts, food baskets, and gift cards.
Employee Crisis Fund
St. Luke's Crisis Fund Committee raises funds to help employees who have experienced a loss of income due to hospitalization, illness, accident, death or natural disaster.
Life and Hope Fund
Through various fundraising activities, St. Luke's Life and Hope Fund generates monies to help defray the cost of prescriptions, supplies, transportation to appointments, and equipment for oncology patients with limited financial resources. St. Luke's Social Service staff interviews patients to assess need and determine eligibility.
St. Luke's Pediatric Care Center
Located at 8007 St. Charles Rock Road, St. Luke's Pediatric Care Center is a mission-based agency of St. Luke's Hospital that has been providing care for medically underserved and underinsured children in the St. Louis region for over sixty years. The Center offers care for children from birth to age eighteen in a private practice setting rather than in a clinic setting.
The primary goal of the Center is to establish and maintain access to healthcare for families through a primary care physician, thereby helping these patients understand and deal with potential health issues before the issues become serious enough to require acute care. The staff consists of two full-time board certified pediatricians, as well as a site manager, registered nurse, social worker, and office coordinator, all of whom are dedicated to improving health care for children and families.
St. Luke's Hospital funds this community project, with operating costs exceeding one million dollars annually. In the 2007 fiscal year, the Center saw nearly 4,500 children. In the 2008 fiscal year, the Center saw nearly 6,000 children.
Mobile Mammography
In calendar year 2007, St. Luke's started a free mammogram program using a grant from the National Breast Cancer Foundation via National City Bank to provide screening mammograms to approximately 165 patients. This no-cost initiative eliminated a heavy financial burden that prevents some women from learning their risk of developing small breast cancers that are too small to discover through breast self-examination or even through clinical breast examination.
In 2008, we continued our efforts with a presence at the Smart Living Expo which encouraged approximately 35,000 people to make smart lifestyle choices in all areas of life. During the event, nearly 70 women were screened.
By the end of the program in January of 2009, St Luke's provided free screening or diagnostic mammograms to 445 women. The program was well received by women throughout the St. Louis region that had no other means of obtaining these potentially life saving mammograms.
Surrey Place
Surrey Place is part of St. Luke's Hospital's continuum of quality care to the community. Surrey Place, a 120-bed skilled nursing facility with twenty residential-care private rooms, provides quality care in attractive, comfortable surroundings. Offering total health care services to residents and their families, Surrey Place provides a warm, caring environment with experienced professionals who care for each resident's individual needs. Services include residential care, activities therapy, rehabilitation, a Special Care Unit for Alzheimer's and related dementias, specialized services, and religious services.
Pastoral Care
Ministry at St. Luke's Hospital and Surrey Place is provided twenty-four hours per day, seven days a week. The Pastoral Care Department participates in St. Luke's Hospital's ministry of healing by working with the health care team to provide holistic care in body, mind, and spirit for patients, their families, visitors, physicians, and employees of all faiths. Conversant in the language of religion and spirituality, our chaplains are acquainted with various resources in the community when specific referrals are requested. The Pastoral Care Department also holds regular worship services in both the Hospital and Surrey Place, including Episcopal and Presbyterian Eucharist Services, Roman Catholic Mass, Ecumenical Worship Services, Morning and Evening Prayer Services Monday through Friday, and other liturgical services on special feast days.
Passport to Wellness
Passport to Wellness was introduced to St. Louis area businesses in 2005 as a benefit to the employer community. We partner with employers to identify workforce health risks and address these risks as a means of controlling costs. So far over 120 employer groups have enrolled more than 105,000 employees. Last year St. Luke's provided screening services such as cholesterol, glucose, blood pressure and bone density testing on-site at almost 200 employer health events.
Medical Mission Work
St. Luke's participates in various medical mission humanitarian projects around the world. The goals are to provide health care services to persons in need and to educate local community healthcare volunteers and professionals with advancements in medicines and lifesaving techniques. St. Luke's Hospital regularly donates medical supplies and equipment to the medical mission trips St. Luke's physicians and employees undertake, including trips to Peru and Mexico.
OATS Transportation Services
St. Luke's Hospital contracts with Older Adults Transportation Services (OATS) to provide transportation for older adults to the hospital or physician offices.
Meals on Wheels
St. Luke's Meals on Wheels program serves hot meals daily to homebound people. Recipients are usually the elderly, those unable to drive, and/or who have physical limitations that prevent them from cooking for themselves. St. Luke's serves around 300 meals a week to people in Chesterfield, Ballwin, Manchester, Ellisville, Pond and Wildwood.
Blood Drives
St. Luke's has been sponsoring blood drives for a number of years, collecting well over one hundred units of blood and potentially saving over 330 lives. St. Luke's sponsors four blood drives a year using various local donor organizations, and is part of "Champions For Life," an American Red Cross frequent donor program.
St. Luke's Auxiliary
Helping St. Luke's Hospital extend its mission of service to one another and the community since 1952, the Auxiliary supports St. Luke's Hospital through fund raising, community service projects, and social events. Funds raised through the Gift Shop go to the Auxiliary's annual pledge to St. Luke's to help with many of the improvements occurring across the campus. In addition, the Auxiliary donates between $5,000 and $10,000 annually to St. Luke's Employee Crisis Fund.
HeartAware™
St. Luke's Hospital's HeartAware program is designed to identify the early warning signs of heart disease. This program is open to the entire community in a free, confidential, seven-minute online test. Those interested can find out their risk by logging on at www.stlukes-stl.com.
Clinical Pastoral Education Program
Clinical Pastoral Education (CPE) at St. Luke's Hospital, accredited by the Association for Clinical Pastoral Education, Inc., is theological and professional education for ministry. Chaplains of various faith traditions minister under supervision to persons in crisis situations, reflecting on their ministry encounters to explore how who they are affects their pastoral practice. They are challenged to develop new awareness of themselves as persons, and of the needs of those to whom they minister, in order to improve the quality of their pastoral care.
St. Luke's Hospital's long tradition of providing Clinical Pastoral Education to students from diverse faith traditions is an integral part of their Mission Service to the community in preparation of future clergy and CPE Supervisors for ministry.
St. Luke's Hospital offers three types of CPE: year-long residency programs, summer units, and extended units.
Residency in Internal Medicine Program
St. Luke's Hospital's support for the Residency in Internal Medicine program is an integral part of their Mission Service to the community by preparing physicians.
The medical residency program has existed for approximately thirty years. The number of physician residents graduating each year averages about fourteen. At any given time, there are about forty medical residents in the program.
The residents provide medical services to several sites in the St. Louis Metropolitan area that care for the medically underserved. St. Luke's medical residents also provide community service by speaking at schools and to various civic organizations.
Community Outreach Services
St. Luke's continues its strong commitment and dedication to improving the health of the community it serves. Through classes, such as the Healthy Living series, events, and the HeartAware™ early detection program for heart disease, we provide health education to children and adults of all ages across our region. We partner with more than 100 area employers through our Passport to Wellness program, bringing screenings and health-related information to worksites. In addition, special health fairs and workshops are held throughout the year with free screenings and informational booths.
The Community Outreach Department also offers free programs and activities to the public, including a Speaker's Bureau that provides medical and wellness professionals to speak at no cost to local schools, churches, and community organizations. Community Outreach also offers a student shadowing program that provides high school students with the opportunity to observe medical professionals as part of class requirements or general career exploration.
St. Luke's Institute for Health Education serves as a meeting place for continuing education for physicians, employees and other healthcare professionals. This facility is the host site for many community healthcare-related groups holding their organizations' monthly meetings, support groups or annual workshops.
Continuing Medical Education (CME) Program
True to our mission, St. Luke's plans and organizes educational conferences and meetings to meet the educational needs of physicians and also the needs of other healthcare professionals in the community. St. Luke's Hospital is the only non-university hospital in St. Louis that has earned the national status of "Accreditation" for a four-year term by the American Council for Continuing Medical Education.
Spirit of Women
St. Luke's is proud to be a Spirit of Women Hospital, an elite coalition of American hospitals that ascribe to high standards of excellence in women's health, education and community outreach. Spirit of Women hospitals are committed to making good health easier and to helping women and their families take action resulting in better health. St. Luke's is proud to be the only Spirit of Women hospital in the St. Louis region. Over 1,000 area women have already joined St. Luke's Spirit of Women and are taking advantage of the retail discounts and invitations to special events that come with membership. By drawing on the strength and support of a national network, the Spirit of Women initiative enables participating hospitals to re-focus their efforts on community needs.
Site Coordinator for the Hospice Foundation's Annual Teleconference
St. Luke's Hospital is an official Site Coordinator for the Hospice Foundation of America's National Bereavement Teleconference "Living with Grief®" Series. This teleconference takes place in April of each year, and is free and open to the community as an educational and support resource.
Web Site
St. Luke's Hospital has one of the area's most comprehensive health information Web sites, www.stlukes-stl.com. With an average of more than 106,000 visits per month, the site features an illustrated health encyclopedia, a weekly pregnancy e-newsletter, drug interaction information, hospital services and information about physicians on staff.
St. Luke's Growth and Expansion
Expanded Outpatient Services
The Mr. and Mrs. Theodore P. Desloge, Jr. Outpatient Center, directly across from the hospital on the west side of Highway 141, is one of the most visible signs of the exciting times at St. Luke's. The Desloge Center, which opened in March, consolidates many of our outpatient services for the convenience of our patients. In addition, the top floors allow for future expansion.
Outpatient services offered at the Desloge Center include:
- Outpatient Cardiology Services, including 64-slice CT imaging for coronary CT angiography, echo testing and stress testing
- Vascular Services, including carotid artery scanning and arm and leg blood vessel scanning
- Outpatient Therapy Services and Cardiac Rehabilitation, including expanded availability for cardiac rehab and a new aquatics program
- Radiology and Imaging Services, including CT, MRI, ultrasound, nuclear medicine and diagnostic radiology
- Laboratory Draw Station, for the convenience of our patients who need blood tests before a procedure, or who are coming to campus only for lab work
Advancing and Expanding Care
Cardiothoracic/Neurosurgical/Surgical ICU
St. Luke's is opening an expanded 22,000-square-foot Cardiothoracic, Neurosurgical and Surgical Intensive Care Unit in October 2008. The facility is dedicated to treating cardiac, neurosurgical, vascular and other post-operative patients requiring specialized intensive care services. The medical staff at St. Luke's will continue to collaborate closely with our esteemed team of cardiothoracic surgeons, neurologists and neurosurgeons to determine the best possible treatment options for patients admitted to the facility.
Center for Cancer Care Acquires Advanced Technology
St. Luke's Hospital urologists have begun using the hospital's newly purchased da Vinci robotic-assisted surgical system to perform complex, minimally invasive surgery on prostate cancer patients. With this state-of-the-art technology, the surgeon's hand movements are scaled, filtered and translated into precise movements by micro-instruments within the operative site.
St. Luke's is initially using the system for prostatectomies and certain gynecological surgeries and plans to expand to cardiothoracic surgeries, as well. The new system will offer St. Luke's patients important benefits, including shorter hospital stays, less pain and risk of infection, less scarring and faster recovery.
In the Center for Cancer Care, St. Luke's Hospital and its team of experienced physicians, nurses and medical staff work together to ensure accurate and timely diagnoses for patients. The Center's services and treatments include: mammography services, the Breast Care Center, radiology services, research, radiation oncology, infusion services and the Cancer Resource Center. St. Luke's is one of the first hospitals in the area to acquire the new Trilogy™ linear accelerator, further enhancing our abilities to treat cancer.
St. Luke's Rehabilitation Hospital
St. Luke's Rehabilitation Hospital opened in October 2008 on the campus of Surrey Place. The new 35-bed, 30,000 square-foot facility brings much needed post-acute services to residents of the St. Louis region. It offers intensive inpatient rehabilitation programs and services to patients with severe illnesses and injuries, like stroke, traumatic brain injury, and neurological disorders.
The Rehabilitation Hospital will employ nearly 60 medical and therapy professionals, as well as support personnel, including staff from the existing rehabilitation unit.
Specialized Care
Heart Institute
St. Luke's Heart Institute continues to maintain a high standard of excellence in the medical community by providing specialized cardiac services and individualized care for patients and their families. The St. Luke's team offers state-of-the-art diagnostic and surgical procedures, heart disease prevention programs and rehabilitation programs for recovering from coronary artery disease.
Brain and Spine Center
The first of its kind in the region, St. Luke's Brain and Spine Center provides surgical and non-surgical treatment options for various neurological diseases and injuries to the nervous system. The Center's physicians work together in one center to diagnose and treat a number of brain and spine conditions, including tumors and infections, stroke, multiple sclerosis, epilepsy, chronic back pain, movement disorders, head pain, dementia, and degenerative lumbar, cervical and thoracic disorders.
The Women's Center
St. Luke's is committed to providing compassionate and comprehensive care to women, while offering a wide spectrum of women's services along with advanced care in medical specialties. Featured services include: mammography services, the Breast Care Center, cardiovascular services, cancer services, Birth Care Suites and perinatal services, osteoporosis services and the Women's Outpatient Diagnostic Center.
Orthopedic Services
St. Luke's comprehensive orthopedic care program offers a full complement of orthopedic services, including: total joint replacements, repair of hip fractures, upper-and lowerextremity fractures, as well as arthroscopic shoulder and knee surgery.
Family Centered Maternity Care
St. Luke's implemented Family Centered Maternity Care, an innovative care model that is the driving force behind the way the hospital delivers maternity. Mothers and infants are cared for as a "couplet" by the same nurse, to facilitate teaching of parenting skills and to promote family bonding. St. Luke's nurses provide an expanded menu of options for labor and pain management, including labor tubs and birthing balls, as well as other physiologic techniques to complement the epidural option.
Vascular Access Center
St. Luke's Vascular Access Center is an outpatient department that provides area physicians and their patients with new options for vascular access-related services. This innovative outpatient facility, located in Frontenac, provides services to patients receiving hemodialysis, chemotherapy, apheresis and all types of home infusion therapy. The Center is the first of its kind in Missouri to offer specialized, long-term vascular access care. Services offered at the Center include image-guided, minimally invasive procedures, patient education and diagnosis and repair of dysfunctional vascular access devices.
St. Luke's Honors and Quality Recognitions
HealthGrades America's 50 Best Hospitals for 2007, 2008 and 2009 St. Luke's Hospital has been recognized as one of America's 50 Best Hospitals by HealthGrades, the nation's leading independent healthcare ratings company in 2009. This prestigious designation recognizes hospitals that have demonstrated superior clinical quality over a seven-year time period, based on analysis of tens of millions of Medicare patient records from 1999-2006. These hospitals have achieved better survival rates and lower complication rates across dozens of medical procedures and diagnoses, from cardiac care to orthopedic surgery, consistently ranking among the top one percent in the nation for overall clinical outcomes.
Best Places to Work
HR Solutions, Inc. announced St. Luke's Hospital ranks third out of 650 companies in the nation for overall job satisfaction. HR Solutions, Inc. is an international human capital management consulting firm specializing in employee engagement.
Heart Institute Honors
The Heart Institute received the 2007 Blue Distinction Center for Cardiac Care from Anthem Blue Cross/Blue Shield in recognition of high standards of clinical care, processes and outcomes. St. Luke's Heart Institute has also been designated a UnitedHealth Premium Cardiac Specialty Center based on evaluations of quality processes, adherence to evidence-based approaches, compliance with nationally recognized guidelines and capability to handle cardiac treatment through a continuum of stages.
Financials
Operating Results
St. Luke's gain from operations for the fiscal year ending June 30, 2008 was $7,571,000, representing an operating margin of 2.0 percent. Based on the hospital activity, total operating revenue grew to $375 million, a 3.2 percent increase over the prior fiscal year. St. Luke's provided more than $12.2 million in charity care to the community in fiscal year 2008.
Philanthropy at St. Luke's Makes a Diference
Advancing Excellence with Exceptional Care Campaign Nearly four years ago, St. Luke's Hospital embarked on its first major fundraising initiative in over 20 years. The Campaign for St. Luke's Hospital, Advancing Excellence with Exceptional Care, initiates a comprehensive development plan to expand and strengthen services and improve access to care. Participation from grateful patients, board members, physicians, community leaders and corporations has set the pace for attaining the goal of $30 million.
The Board of Directors and administration of St. Luke's are incredibly grateful for the strong commitment of the St. Louis community. Responses have been very favorable with current results of $19.8 million to date.
Facility developments and improvements, technology acquisition, quality enhancements and physician recruitment remain important priorities for the delivery of exceptional healthcare. St. Luke's continues to focus on maintaining strong patient and family outcomes and improving the patient experience.
Current funding supports medical campus development projects, including:
- Mr. and Mrs. Theodore P. Desloge, Jr. Outpatient Center
- William R. and Laura Rand Orthwein, Jr. Brain & Spine Center
- Richard L. Battram Memorial Lobby
- Patient Room Renovations
- Medical and Information Technology
- Programmatic and Clinical Services
- Endowment
- Physician Education and Recruitment
One of the primary goals of the Advancing Excellence with Exceptional Care Campaign has been accomplished. The creation of the Desloge Outpatient Center provides many medical high-tech services that are convenient and accessible for patients.
Next Steps to Campaign Success
As momentum accelerates, the campaign will provide funds to support projects of the Robert Paine, MD Heart Institute, which includes the expanded Cardiovascular, Neurosurgical and Surgical Intensive Care Unit and new cardiovascular surgical facilities.
Other major components of the campaign remain paramount:
- Technology and equipment enhancements
- Endowment resources
- Center for Cancer Care program and services
- Women's health initiatives
Friends of St. Luke's Raise nearly $480,000
This year marks a monumental achievement for the Friends of St. Luke's. Record annual giving results totaled $224,000 with 113 St. Luke's Society donors ($1,000+ annual donors). In addition, "A Solid Gold Evening" benefit raised $254,434 for the St. Luke's Pediatric Care Center.
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